Terms of conditions

RULES FOR PURCHASE – SALE OF GOODS SIA "BLAST SOVEREIGN A/T"

1. General Provisions

1.1 These purchase rules, together with the documents specified in these Rules, are intended to provide information about SIA "BLAST SOVEREIGN A/T" ("Seller"), as well as to familiarize themselves with the rules for the purchase and sale of goods in the online store ("Rules") of persons which are specified in clause 5.1. of the Rules (“Buyer”), and who purchase goods (“Goods”) in the online store at LFbra.com.

1.2. These Rules apply when concluding any agreements between the Seller and the Buyer for the sale of Goods (“Agreement”). Before placing an order for any Products in the online store, please read these Rules carefully and make sure that they are correctly understood. Please note that before completing the order, the Buyer must agree to these Rules and the Privacy Policy, and if he refuses to do so, the Buyer will not be able to complete the order and order the Product.

1.3. We encourage the Buyer to print these Terms for future reference.

1.4. We inform you that these Rules are subject to change. Each time you order Products, we recommend that you read the Rules again so that the Buyer can be sure that he fully understands the conditions under which the order will be made in a particular case. These Rules were last updated in 2023 on October 20.

1.5. These Rules and any Agreements between the Seller and the Buyer are drawn up and concluded only in the state language.

 2. Information about the Seller

2.1. These Rules apply when purchasing Products at LFbra.com (“online store”). The seller is SIA "BLAST SOVEREIGN A/T" - a Latvian company that is duly registered and operates in the Republic of Latvia, legal entity code 42103109011, Ezermalas iela 9A, Liepāja, LV-3401. Data about the Seller is accumulated and stored in the Register of Legal Entities, the register maintains the Seller's VAT payer code - LV42103109011.

3. Products

3.1. The product images provided in the online store are for illustrative purposes only. Although the Seller makes every effort to display the colors of the Products as accurately as possible, the Seller cannot guarantee that the Buyer's device screen will accurately display the colors of the Products. The Buyer understands that the Products may differ slightly from their images. A product is considered eligible for offer if it corresponds to the sample, model and/or description presented in the online store.

3.2. Packaging for transporting goods may differ from that shown in the images in the online store. Changing the packaging of the Goods, in order to ensure proper and safe transportation of the Goods, does not change the Goods and/or its characteristics and/or functions specified in the online store.3.3. The Seller has the right to set a minimum and/or maximum order quantity for a specific product per order.

  4. Processing of personal data

4.1. The Seller processes the Buyer’s personal data in accordance with the Privacy Policy.

 5. Conclusion of a purchase and sale agreement

5.1. The following Buyers can purchase Products in this online store:

a) individuals who have reached the age of 18 (eighteen) years b) legal entities.

5.2. By agreeing to these Rules, the Buyer confirms that he has the right to purchase Products in this online store.

5.3. The agreement between the Buyer and the Seller is considered concluded from the moment when the Buyer has created a shopping cart in the online store, indicated the Buyer’s first and last name (in Latin letters) and delivery address, exact postal code, chosen the payment method and read these Rules, presses the “Order” button » and pays for the order or selects a payment method. If the Order is not paid, the contract is considered not concluded. The Seller has the right to contact the Buyer at the telephone number or email address specified in the order, based on the concluded contract or to resolve any uncertainties related to the execution of the contract.

5.4. When the Buyer places an order, he is sent an email confirming receipt of the order.

5.5. When placing an order, the Seller sends the Buyer an email and/or SMS informing that the Product has been shipped to the Buyer or is ready for collection in the store (depending on which method of delivery of the Product is selected).

5.6. Each agreement (order) concluded between the Buyer and the Seller is registered and stored in the online store database.

5.7. In the event that the Seller cannot sell the Product, for example, because the Product is out of stock, because the Product is no longer for sale, or due to an error related to the price indicated in the online store. The Seller will inform the Buyer about this by email or other means (by phone or SMS),and the order will be cancelled. If the Buyer has already paid for the Goods, the Seller will return the paid amount within 14 (fourteen) calendar days.

 6. The right to amend the rules.

6.1. The Seller has the right to change these Rules. With each order of the Goods, for the purpose of concluding an Agreement between the Seller and the Buyer, the current version of the Rules is applied at that time.

7. Return of quality goods and unilateral refusal of the Agreement, using the consumer’s right of refusal.

7.1. The Buyer, who is a consumer (individual), has the right to exercise the right of refusal without giving reasons and unilaterally withdraw from the Agreement by returning the received Goods within the period specified in clause 7.3. of these Rules. This provision means that during the specified period, having changed his mind or for other reasons, the Buyer has the right to notify the Seller of his desire to return the Goods to the Seller and receive the money paid. The costs of returning the Goods are borne by the Buyer.

7.2. The Buyer’s right to unilaterally withdraw from the Agreement within 14 days, return the Goods to the Seller and receive money using the right of refusal, applies only to consumers (individuals) and arises from the date of conclusion of the Agreement, as defined in paragraph 5 of the Rules. Quality Products may also be returned for a longer period of time in certain cases specified by the Seller when the Seller provides appropriate information about them when selling the Product.

7.3. The 14-day period for exercising the right of withdrawal is calculated as follows:

a) in the case of purchasing the Goods by concluding an Agreement - from the date of receipt of the Goods by the Buyer or a third party other than the carrier (courier) and specified by the Buyer;

b) If the Buyer ordered several Products in one order, which are delivered separately, then the period for exercising the right of withdrawal is counted from the day when the Buyer or a third party who is not the carrier and indicated by the Buyer received the last Product.

c) If goods are delivered consisting of several lots or parts, then the period for exercising the right of refusal is counted from the day when the Buyer or a third party who is not the carrier and indicated by the Buyer received the last lot or part of the Goods.

d) For contracts for the regular delivery of Goods, the period for exercising the right of withdrawal is counted from the day on which the Buyer or a third party who is not the carrier and indicated by the Buyer receives the first goods.

If the end of the period falls on an officially established day off in the state, then the right of refusal is valid until the working day following the end date of the said period (including it).

7.4. To exercise the right of withdrawal, the Buyer must inform the Seller of the decision to withdraw from the Contract by sending or submitting an appropriate written notice in free form, which includes the Buyer’s notice of withdrawal from the Contract. Notice of cancellation of the Agreement must be submitted at customer service centers and sent electronically by email. by email to info@lfmarket.eu the Buyer's notification in electronic form, the Seller immediately sends the Buyer confirmation of receipt of the notification to the email address. Buyer's mail.

7.5. The Buyer shall promptly, but not later than within 14 (fourteen) days after giving notice of the exercise of the right of withdrawal, return or transfer the Products to the Seller's customer service centers (addresses listed here) or to the person authorized by the Seller to accept the Products. The deadline will be deemed to be met if the Buyer transfers or sends the Goods to the Seller before the expiration of the period of 14 (fourteen) days. The Buyer covers the costs of returning the Product.

7.6. The returned Product must not be damaged and used in such a way that the use of the Product to determine and verify its properties, characteristics and spectrum of action is exceeded. The Buyer tries to preserve the original packaging, authentic labels and protective bags for the returned Goods. Products must be returned complete with the same accessories that were sold, with instructions and the Product Warranty if they were shipped with the Product. Gifts received for the Product must also be returned along with the Product.

7.7. When returning Products, you must provide the invoice number and order number. If possible, the Buyer shall include an invoice so that the Seller can provide the Buyer with a refund for the purchased Product as soon as possible.

7.8. All money paid for the Product, including delivery costs, is returned to the Buyer who returns the Product. The Seller returns the money for the Goods and delivery costs no later than within 14 (fourteen) days from the day the Seller received information about the Buyer’s decision to cancel the Agreement. Current rates for delivery and maintenance services are indicated in the “delivery” section. If only part of the Products is returned, then delivery costs will be reimbursed only if the remaining Products of the same order, when purchased separately, are subject to a lower rate than that applied when the Products are purchased together with the Products to be returned, and only in an amount equal to the difference in the indicated tariffs. If Buyer selects a shipping method that is not the cheapest standard shipping method offered by Seller, Seller is not obligated to reimburse Buyer for additional shipping costs.

7.9. The Seller transfers the amounts to be returned to the Buyer's bank account specified in the notice of cancellation of the Agreement or in the withdrawal form.

7.10. The Seller has the right to delay the return of funds to the Buyer until the Seller receives the Product or the Buyer provides the Seller with confirmation that the Product has been sent back, whichever occurs first.

7.11. If the Goods were delivered to the Buyer after cancellation of the Agreement:

a) The Buyer is obliged to immediately return the Goods to the Seller;

b) except in cases involving non-conforming Goods as provided in clause 15.11. Rules, the Buyer is responsible for covering the costs of returning the Goods to the Seller;

c) The Buyer is obliged to take care of the safety of the Goods until they are returned to the Seller;

d) The cost of the Goods and delivery costs are reimbursed to the Buyer in accordance with clause 7.11. Rules

7.12. In all cases, the Buyer has the right arising from the sale of non-conforming Goods, which is provided for by the regulations of the Republic of Latvia. The return conditions set out in this clause 7 or other clauses of the Rules do not affect the existence of this right.

8. Delivery

8.1. At the Buyer's request, the Goods are delivered by a transport company at the Buyer's expense. In certain cases specified by the Seller, delivery of the Goods is carried out at the expense of the Seller.

8.2. When choosing the service of home delivery of Goods when placing an order, the Buyer undertakes to indicate the exact location of delivery of the Goods. The exact cost of delivery depends on the weight and value of the ordered Product."

8.3. Ownership of the Goods passes to the Buyer from the moment the courier transfers the Goods to the Buyer. The risk of accidental loss or damage to the Goods passes to the Buyer when the Buyer or a third party who is not the carrier (courier) and indicated by the Buyer receives the Goods. If the carrier of the Goods is chosen by the Buyer, and the Seller did not offer such a delivery option, the risk specified in this part passes to the Buyer from the moment the Goods are transferred to the carrier.

8.4. Upon delivery of the shipment, the Buyer or a third party specified by the Buyer is obliged, together with a representative of the transport company, to check the condition of the package of the shipment. If the Buyer discovers that the shipment is damaged, the Buyer must:

- indicate this to the courier who delivered the Goods;

- note in the accompanying document of the shipment that the packaging is damaged, and together with the courier fill out a report on the damage (inspection) of the packaging;

- inspect the Product inside the packaging and, if it is damaged, document the damage by taking photographs. Photographs will be required for the procedure for returning the Product as a result of the delivery of non-conforming Products;

- if the packaging of the Goods is not damaged, there is no need to inspect the Goods in the presence of the courier.

If the Buyer accepts the shipment and signs the documents, the shipment is deemed to have been properly delivered.

8.5. If the package of the shipment is damaged, the Buyer or a third party specified by the Buyer has the right not to accept the shipment. In this case, a representative of the organization providing courier services, together with the Buyer or a third party specified by the Buyer, fills out a special inspection report of the shipment, submitted by a representative of the organization providing courier services, indicating the damage detected.

8.6. In the event that the Buyer or a third party specified by the Buyer accepts the shipment and signs on the data storage device provided by a representative of the courier service organization, or on a paper delivery certificate, it is assumed that the Goods were delivered in undamaged packaging, additional services that are indicated in the storage device data or on a paper proof of delivery are properly executed unless otherwise stated.

8.7. If the Goods are not accepted by the Buyer, the Buyer is obliged to indicate the details of the person accepting the Goods by filling out information about the delivery of the order.

8.8. Upon acceptance of the Goods, a valid identification document must be presented in order to properly identify the Buyer. If the Buyer is unable to receive the goods in person, but the goods are delivered to the address specified by the Buyer, then the Buyer does not have the right to make claims regarding the delivery of goods to an inappropriate person.

8.9. The buyer is obliged within 14 (fourteen) days from the moment of delivery of the Goods, check the packaging, quantity, quality, assortment, accessories and complete set of the Goods. If the Buyer does not fulfill this obligation and does not make a claim to the Seller within the specified period, it is assumed that the packaging of the Goods is in proper condition, and the quantity, quality, range, accessories and equipment meet the requirements of the provisions of the Agreement.

9. Cost of Goods and delivery costs

9.1. Prices of goods will be the same as indicated in the online store. The Seller shall, within reasonable limits, make every effort to ensure that the prices of the Products are indicated correctly at the time the Buyer places an order. If the Seller discovers inaccuracies in the prices of the Goods, clause 9.5 of these Rules applies.

9.2. Prices of goods may change, but these changes will not affect already concluded Agreements.

9.3. Prices of goods are indicated including VAT9.4. The price of goods does not include delivery of goods. Delivery rates indicated in the online store may vary.

10. Payment

10.1. The Buyer can pay for the Goods:

a) by bank transfer to the Seller’s account specified in the VAT invoice for prepayment;

10.2. Legal entities are recommended to indicate the company registration number in the payment order information to quickly identify the payment. This way, the order will be approved in the system faster and its execution will begin faster.

11. Obligations of the Buyer

11.1. The buyer undertakes to provide only accurate and complete information in the purchase form. If the information specified in the registration form changes, the Buyer is obliged to immediately update it.

11.2. The Buyer undertakes to use the online store in good faith and properly, and not to cause damage to its operation or stable operations. If the Buyer does not fulfill this obligation, the Seller has the right to limit, suspend (terminate) the Buyer’s ability to use the online store without prior notice, and the Seller is not responsible for any related losses to the Buyer.

11.3. The Buyer is obliged to pay for the ordered Goods and accept it in accordance with the procedure specified in these Rules.

11.4. Notwithstanding the obligations provided for in other paragraphs of the Rules, the Buyer undertakes to inspect the Product and make sure that the Product received is the one that was ordered by the Buyer before using the Product (including before its assembly, installation, etc.).

11.5. The Buyer is obliged to comply with other requirements provided for by these Rules and legal acts of the Republic of Latvia.

12. Responsibilities of the Seller

12.1. The seller undertakes:

a) make every effort to ensure that the Buyer can properly use the services provided by the online store;

b) respect the Buyer’s privacy, process the Buyer’s personal data only in accordance with the procedures specified in the Rules, Privacy Policy and legal acts of the Republic of Latvia.

12.2. The Seller undertakes to comply with all requirements specified in these Rules.

13 Product Quality

13.1. Product photographs are for illustrative purposes only and original products may differ from those depicted. Posted photographs of the Product cannot serve as a basis for claims. The product is considered conforming if it corresponds to the sample, model or description presented in the online store.

13.2. The warranty provided by the Seller does not limit the rights of the Buyer, which, when purchasing goods of inadequate quality, are determined by the regulations of the Republic of Latvia.

14. Warranty and rights of the Buyer in case of non-conformity of the Product

14.1. Defects in the Goods are eliminated, and non-conforming Goods are replaced or returned in accordance with the procedure established by these Rules and taking into account the requirements of the current legal acts of the Republic of Latvia.

14.2. A Buyer wishing to make a complaint regarding poor quality or incomplete Goods may do so by email at info@lfmarket.eu

14.3. When filing a complaint, the Buyer must provide the following information:

a) invoice and order number for the Goods. If possible, the Buyer shall include an invoice so that the Seller can address the Buyer's complaint as soon as possible.

b) the defect, signs of damage or missing part of the Goods must be indicated;

c) you need to provide other evidence, such as a photograph of the Product, a photograph of a poor-quality place (if it is mechanical damage and it is possible to take a photograph), a photograph of the packaging of the Product, etc.

14.4. When filing a complaint, the Buyer must indicate one of the ways in which the Buyer wishes to resolve the complaint:

a) The Seller, without compensation, within a reasonable time, eliminates the non-conformity of the Product - defects, if the defects can be eliminated in accordance with the terms of the warranty;

b) reduce the price accordingly, taking into account wear and tear of the Goods or the benefit received by the Buyer from the use of the Goods, if agreed between the Seller and the Buyer;

c) replace the Product free of charge with a similar Product of similar quality within a reasonable time, except in cases where the defects are minor / insignificant, or arose through the fault of the Buyer;

d) terminate the Contract and return to the Buyer the amount paid for the Goods, except in cases where the non-conformity of the Goods is minor and cannot significantly affect the Buyer’s ability to use the goods. The non-conformity of the Product is considered minor if it does not lead to a significant decrease in the quality of the basic functions of the Product or the properties of its use, and can be eliminated without causing visually noticeable changes in the appearance of the Product.

14.5. When considering a complaint, a response is provided within 15 (fifteen) days from the date of receipt of the complaint.

14.6. If the Buyer (consumer) determines the Product is of inadequate quality and wishes to return it, the Seller undertakes to provide the Buyer with a return of the Product, reimbursing the Buyer (consumer) for the costs of returning the Product. If the Buyer chooses a method of returning the Product that is different from the return method offered by the Seller, resulting in disproportionate and higher costs, the Seller is not obliged to cover such costs of returning the Product.

15. Responsibility

15.1. The buyer is responsible for the actions taken through the online store, including, but not limited to, the accuracy of the data provided in the purchase form. The buyer is responsible for the consequences of errors or inaccuracies in the data specified in the registration form.

15.2. By filling out the purchase form in the online store, the Buyer is responsible for storing and/or transferring his connection data to third parties. If the services provided in the online store are used by third parties who have connected to the online store using the Buyer's connection data, the Seller considers such person to be the Buyer, and the Buyer is responsible for all such actions of third parties carried out in the online store.

15.3. The Seller, to the extent not contrary to applicable law, is released from any liability in cases where losses arise due to the fact that the Buyer, despite the recommendations of the Seller and its obligations, has not read these Rules, this Privacy Policy and other documents specified in the Rules, despite the fact that he was given such an opportunity.

15.4. The Buyer is obliged to ensure that the connection data to the online store is stored securely and not disclosed, and also to ensure that the data is known only to him and the data is used only by the Buyer, and without transferring it or otherwise creating the opportunity for other persons to take possession of this data. and use them. If there is a suspicion that the connection data may have become known to another person, you must immediately notify the Seller, as well as immediately inform the Seller about the violation or disclosure of the connection data to the online store. All actions performed using the Buyer's identification code are deemed to have been performed by the Buyer, and the Buyer assumes full responsibility for the consequences of such actions.

15.5. The parties are responsible for violation of the Agreement concluded using the online store in the manner prescribed by the legislation of the Republic of Latvia.

15.6. If the Seller violates the provisions of these Rules, he is liable for damage or loss incurred by the Buyer as a result of the expected consequences of violation of these Rules. Damage or loss is foreseeable if it is an obvious consequence of the Seller's breach or if the Seller and the Buyer knew about such damage or loss at the time the Contract was entered into.

15.7. The Seller delivers the Goods only for household needs and personal use. Buyer agrees not to use the Products for any commercial, business or resale purpose, and Seller shall not be liable for any lost profits, business losses, business losses, interruptions or losses due to lost business opportunities.

16. Other conditions

16.1. Disputes between the Buyer and the Seller are resolved through mutual negotiations. If the Seller refuses to satisfy the Buyer's complaint, or the Buyer does not agree with the solutions proposed by the Seller and determines that its rights or interests have been violated, the Buyer may file a complaint with the Commission for Extrajudicial Resolution of Consumer Disputes, which is located at st. Brivibas, 55, Riga, Latvia, LV-1010 (Brīvības iela 55, Rīga, Latvija, LV-1010) and which resolves consumer disputes (more information http://www.ptac.gov.lv/lv).

16.2. In addition to the above, the Buyer may use the electronic dispute resolution (ODR) platform to resolve disputes regarding goods or services purchased on the website. Further information http://ec.europa.eu/odr.

Effective from 10.20.2023.