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УкраїнськаPrivacy policy
SIA "BLAST SOVEREIGN A/T" online store privacy policy
SIA "BLAST SOVEREIGN A/T" (hereinafter referred to as "we" or "LFbra.com") undertakes to maintain and respect the inviolability of your privacy. We do our best to ensure that our processing of personal data complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and is free. such data circulation, which repeals Directive 95/46/EC (General Data Protection Regulation).
The controller of your personal data is SIA "BLAST SOVEREIGN A/T", legal entity code 42103109011, address: Ezermalas iela 9A, Liepāja, LV-3401, Email: info@lfmarket.eu
1 General
rules
1.1 When registering or filling out the contact form without
registration, or agreeing to receive news on the website
www.LFbra.com(hereinafter
- Data entry), the Buyer entrusts SIA "BLAST SOVEREIGN A/T"
(hereinafter - the Seller) his personal data and gives us the right
to process them, in accordance with this privacy policy of SIA
"BLAST SOVEREIGN A/T" online store (hereinafter - the
Policy) and SIA "BLAST SOVEREIGN A/T" online store for the
purposes specified in the Terms of Use (hereinafter - the Terms), as
well as in the specified scope and manner.
1.2 If the Buyer does
not agree to the Terms, this Policy or some of its conditions, we
will unfortunately not be able to provide the Buyer with the
opportunity to use all or any of the services provided by the Seller
(hereinafter - Services).
1.3 This Policy contains all information about what personal data of the
Buyer we collect and process, for what purpose we use it, how long we
store it and other information. The Policy and Terms may be changed,
supplemented or renewed. Personal data is any information that can be
used to identify an individual, as well as any information about an
individual that has already been identified.
1.4 The Seller uses
appropriate organizational and technical means to ensure the
permanent security of Buyers' personal data and that data processing
complies with the requirements of data protection legislation and our
internal policy.
1.5 The Seller collects and processes the
personal data of the Buyer referred to in the Regulations according
to the following legal bases:
- Buyer's acceptance of the Terms
and conditions of this Policy;
- The legal interests of the
seller;
- to fulfill legal obligations.
In accordance with
the scope determined by the legislation and the Regulations, one or
more of the above-mentioned legal bases may be applied to the
processing of Buyers' data.
2 Registration,
verification, administration and collaboration
2.1 By entering Data and agreeing to the Terms, the Buyer provides us
with the following data. The submission of the relevant Data Input
data is mandatory, as without it, the Buyer will not be able to use
the Services. When entering Data, the Buyer confirms that the Buyer's
personal data provided are accurate and correct and that the Buyer is
not younger than 18 years old. We are not responsible for inaccurate,
incomplete or erroneous data submitted.
Data provided during the data entry process: Buyer's name, address, e-mail address and phone number, other information provided with the execution of the Service.Legal basis for data processing: Buyer's consent to use the Services in accordance with the Terms.
Data processing period: the entire period while the Buyer
uses the Services. The Seller may save the consent given by the Buyer
and the proof thereof for a longer period if it is necessary to be
able to defend against claims, claims or demands made against us.
2.2 According to the data entered by the Buyer, the Seller creates a
unique profile, after which we will identify the Buyer as a
registered user of the LFbra.com online store, which will give the
Buyer the opportunity to use the Services suitable for registered
users in accordance with the Terms and conditions of this Policy, if
the Buyer has chosen to become a registered LFbra.com service user.
If the Buyer has not chosen to become a registered user of LFbra.com, a unique profile is created in the LFbra.com system,
but it is not available for use by the Buyer.
2.3 Based on the
data entered by the Buyer, we recognize the Buyer if the Buyer wants
to renew or change his data, applies to us in connection with the
submission of relevant personal information, the exercise of rights
related to the processing of personal data and in other cases.
2.4 We use the contact information data provided by the Buyer (e-mail,
phone number) for cooperation with the Buyer, responding to the
Buyer's requests, notes, providing important information about the
Services, their provision and changes to this Policy, contacting the
Buyer if you have forgotten your purchases or if any complications
related to transactions and other similar cases.
2.5 It is
essential that the data provided by the Buyer is accurate and
correct. If the Buyer provides incorrect or false data, forgets it or
does not update it, when the data changes, the Seller may have
difficulties in providing the Services, as well as other
complications may arise in exercising the Buyer's rights. The Seller
shall in no case be liable for any damage caused to the Buyer as a
result of providing incorrect personal data.
2.6 If the data
provided by the Buyer changes, the Buyer must immediately inform the
Seller about it,by emailing a message toinfo@lfmarket.eu.
Upon acceptance of the Buyer's Data entry, we believe that the
Buyer's data is correct, but all Buyer's consents are given in
accordance with the Buyer's free will, having thoroughly familiarized
themselves with this Policy and Terms.
3 Administration
of the buyer's account
3.1 We process the Buyer's data in order to be able to monitor and
administer the Buyer's account.
Data categories: data specified
during registration in the LFbra.com online store, account joining
data, account activities, including technical browsing data (IP
address, technical information about joining and browsing).
Legal
basis for data processing: Buyer's consent to create and use an
account in accordance with the terms of the Terms.
Data
processing period: the entire period while the Buyer is the user of
the account. We may also keep the consent given by the buyer and the
evidence thereof for a longer period if it is necessary to be able to
defend against claims or claims made against us.
We consider the
Buyer's consent to use the account in the LFbra.com online store to
be received when the Buyer performs the necessary steps for data
entry and storage specified in the Regulations.
4 Processing
of the buyer's purchase data
4.1 When providing the Buyer with Services and various benefits -
concluding and fulfilling the purchase-sale agreement, making refunds
(if the Buyer returns the purchased item), granting discounts, etc.,
in parallel with the data entered by the Buyer, the Seller processes
data on the Buyer's purchase operations (hereinafter - purchase
data).
Buyer's purchase data to be processed for the purpose of
service administration:
- Buyer's name, surname, e-mail address,
telephone number, delivery address, signature (if you accept the
goods yourself), date and time of purchase and delivery, product
names, quantities, purchase prices and discounts granted, purchase
payment method and payment information.
Basis for data
processing: Buyer's consent to use the account in accordance with the
terms of the Terms.
Data processing period: 5 years after the
date of the purchase operation.
We store the purchase data for 5
years after the day of the purchase operation, but delete them when
the term expires.
5 Data
profiling when administering the Services
5.1 When administering the provision of Services in accordance with the
purposes mentioned in the Terms, we may use automated or manual
analysis of personal data (including the Buyer's purchase data) and
manual or automated decision-making, including Buyer profiling.We can
group and analyze the Buyer's data according to the goods purchased
by the Buyer, taking into account other features specific to the
Buyer (e.g. name, place of residence, etc. information).
5.2 Buyer data analysis and profiling activities performed by the Seller
do not affect the Buyer legally or in any other way. However, if the
Buyer objects to the analysis and profiling of the Buyers data for
the purposes mentioned in this section of the Policy, we would accept
and take into account the Buyer's objections. However, taking into
account the requirements for the provision of Services, the Buyer's
objections may mean that we will not be able to provide the Buyer
with the opportunity to use the Services of the LFbra.com online
store.
6 Provision
of offers and information
6.1 If, when entering Data, the Buyer agrees to receive offers and news,
we process the Buyer's personal data, providing the Buyer with the
following offers and information - newsletters, information about our
and our partners' offers, discounts, promotions, sales, inviting
Buyers to participate in promotions , lotteries and win prizes,
etc
Personal data to be processed for the purpose of providing
offers and information
Data categories: Buyer's name, e-mail
address and telephone number.
Legal basis for data processing:
Buyer's consent to receive offers and information.
Data
processing period: as long as the Buyer's consent to receive offers
and news is valid. We may also store the consent given by the buyer
and the proof thereof for a longer period if it is necessary to be
able to defend ourselves against claims and claims made against
us.
6.2 The buyer can at any time disagree and ask to stop
receiving offers and news, to refuse them at any time by notifying
the refusal by e-mailinfo@lfmarket.eu.
The buyer's refusal to receive offers and news will not interfere
with using the Services.
7 Statistics,
market research and the behavior of our buyers
7.1 The seller constantly works so that our product assortment,
promotions, discounts meet the needs of our Buyers as best as
possible.
For the purpose of statistical, market and research of
our Buyers' behavior, the data to be processed is the purchase data
(including date and time of purchase, product names, quantities,
total purchase price, amount of discounts granted).
Legal basis
for data processing: our legal interests to analyze data and prepare
reports necessary for business to evaluate our activity and create
benefits for the Buyer as a customer.
Data processing period: 5
years.
7.2 When conducting statistical data, market and buyer
behavior research, as well as preparing reports necessary for our
business, we use manual or automated data analysis. During the
analysis, we use non-personalized data and do not process the Buyer's
name, contact information and other individualizing information of
the Buyer. Data analysis for statistical, market and customer
behavior research helps us make important business decisions about
our customers' needs, creating an appropriate assortment, pricing,
etc. Data analysis activities do not affect the legal or similar
interests of Buyers.
8 Handling
customer requests, complaints, requests and reviews
8.1 We will use Buyers' personal data when responding to Buyers'
requests, complaints, requests and administering Buyers' feedback
(hereinafter - Request).
The data to be processed for the
purpose of statistics, market and research of the behavior of our
buyers - name, surname, phone number, e-mail address, residential
address.
Content of the Buyer's Request: the case you are
contacting, its circumstances, date, place, Buyer's request, demand
or feedback, product, other information provided in the
Request.
Other documents and data submitted with the Request:
for example, photographs.
Legal basis for data processing:
Fulfillment of the Seller's legal obligation to review and respond to
User Requests, as well as the Seller's legitimate interests in
evaluating Buyer feedback in order to improve the quality of our
operations and services provided.
Data processing period: up to
6 months.
8.2 We use the Buyer's data only for the purpose of
being able to properly and objectively consider the Buyer's Request,
provide the Buyer with the necessary information, answer Buyer's
questions, resolve Buyer's requests and demands. We analyze the
request data in order to improve the quality of the services provided
to the Buyers, taking into account the opinion of the Buyers.
8.3 We process and store Buyer Requests and related Buyer data as long as
we consider the Request, provide an answer to the Buyer and execute
the decisions made, as well as for up to 12 months after the Request
is resolved.
8.4 If a legal dispute is initiated in connection
with the Request or there is a possibility of such a dispute, we can
store the Buyer's data for a longer period of time, until the
deadlines for submitting a complaint or the statute of limitations
established by law expire and/or the final decision enters into
force.
8.5 At the end of the period of processing and storage of
the Buyer's data specified in this Policy, we will destroy the data
as soon as possible, within a reasonable and reasonable time
necessary for such an operation.
8.6 We obtain all Buyers'
personal data from the Buyer. Data input data is provided by the
Buyer directly, for example by filling out the registration form, and
purchase data - using the Services. We obtain the Buyer's data
directly from the Buyer also when you submit a Request in any chosen
way: by writing us an electronic letter, submittinga written request
to us by calling our phone. When we need to obtain additional
information or investigate important circumstances for a high-quality
and objective review of the Buyer's Request, we can link the data of
the Buyer's Request with our existing data collected during the
review of the Buyer's Request, for example, we can review the data of
purchase operations, the history of use of the Buyer's account,
survey our employees, etc.
9 Cases
when the Buyer's data are disclosed to third parties
9.1 We can transfer the buyer's data for processing to third parties who
help us perform and administer the provision of Services, provide us
with services related to the administration of customer requests.
Such persons can be database software suppliers, database
administration service providers, data center, maintenance providers.
In any case, we submit to data processors only as much data as is
necessary for the performance of a specific task or the provision of
a specific service. The data processors engaged by us can process the
Buyer's personal data only according to our instructions and cannot
use them for other purposes or transfer them to other parties without
our consent. In addition, they must ensure the protection of Buyers'
data in accordance with applicable law and in accordance with the
written agreement entered into with us.
9.2 The data may also be
transferred to competent authorities or law enforcement authorities,
such as the police or supervisory authorities, but only at their
request and only if it is necessary in accordance with current
legislation or in the cases and procedures specified by legislation
to ensure our rights , the safety of our customers, employees and
resources, would assert, file and defend legal claims.
9.3 If we
use a website analysis service (e.g. Google Analytics), which is used
to determine how the Buyer browses the information provided by the LFbra.com online store, we can exchange the Buyer's anonymized data
with third parties who, based on this information, evaluate how the
website is browsed, preparing reports for the website operators on
the operation of the website and providing other services related to
the use of the website and the Internet.
9.4 We process the
buyer's personal data only in the territory of the European Union. We
currently have no intention of transferring and we do not transfer
the Buyer's personal data to third countries.
9.5 Data
protection legislation gives Buyers many rights that they are free to
exercise, and we must ensure that Buyers are able to exercise
them.
10 The
right to get acquainted with processed personal data of Buyers
10.1 The Buyer has the right to receive our confirmation on whether we
process the Buyer's personal data, as well as the right to get
acquainted with the Buyer's personal data that we process and
information about the purposes of data processing, categories of data
to be processed, categories of data recipients, data processing
period, sources of data acquisition , automateddecision-making,
including profiling, as well as their meaning and consequences in
relation to the Buyer.
11 The
right to correct personal data
11.1 If the Buyer's data has changed or it is apparent that the
information we are processing about the Buyer is inaccurate or
incorrect, the Buyer has the right to request that this information
be changed, clarified or corrected. Buyers' data can be corrected by
contacting the Seller and requesting that the Buyer's data be
corrected.
12 Right
to withdraw consent
12.1 In those cases when we process the Buyer's data in accordance with
the Buyer's consent, the Buyer has the right to withdraw his consent
at any time, which will be the basis for the termination of data
processing. For example, the Buyer can withdraw his consent to
receive offers and news at any time. Withdrawing these consents will
not limit the Buyer's ability to continue using the Services, but it
will mean that we will not be able to provide the Buyer with useful
offers.
12.2 The Buyer may withdraw Consents by contacting us by
e-mailinfo@lfmarket.eu.
12.3 When the Buyer's consent is invalid, revoked or cancelled, we delete
the data processed with the Buyer's consent.
13 Right
to lodge a complaint
13.1 If the Buyer believes that we are processing the Buyer's data in
violation of the requirements of data protection legislation, we ask
that you first contact us directly. We believe that we will be able
to clear all the doubts of the Buyers, satisfy their requests and
eliminate our mistakes, if any.
13.2 If the Buyer is not
satisfied with the ways of solving the problem proposed by us or,
according to the Buyer, we will not perform the necessary actions in
accordance with the Buyer's request, the Buyer has the right to
submit a complaint to the supervisory institution.
14 The
right to object to data processing when the processing is based on
legitimate interests
14.1 The buyer has the right to object to the processing of personal data
if the personal data is processed based on our legitimate interests.
However, taking into account the purposes of providing the Services
and the balance of the legitimate interests of both parties (both the
Buyer as a data subject and us as a data controller), the Buyer's
objections may mean that by stopping the processing of the Buyer's
data for our legitimate interests, we will not be able to enable the
Buyer to continue using Services. If you wish to exercise the rights
set out in this section, please submit a written request by
emailinfo@lfmarket.eu.
15 The
right to delete data
15.1 In the event of certain circumstances mentioned in data processing
legislation (if personal data is processed illegally, the basis for
data processing is lost, etc.), the Buyer has the right to request
that we delete the Buyer's personal data. If you wish to exercise
this right, please submit a written request by emailinfo@lfmarket.eu.
It is important to note that the Buyer's account data will be
deleted, and the other data will be deleted if the Buyer stops using
the Services.
16 The
right to restrict data processing
16.1 In the presence of certain circumstances mentioned in data processing
legislation (if personal data is processed illegally, the Buyer
disputes the accuracy of the data, the Buyer submits objections to
data processing to ensure our legitimate interests, etc.), the Buyer
also has the right to restrict the processing of his data. However,
we must note that due to the restriction of data processing and for
the period of this restriction, we may not be able to provide the
Customer with the Services. If the Buyer wishes to exercise the
rights specified in this section, please submit a written request by
e-mailinfo@lfmarket.eu.
17 Procedure
for processing requests
17.1 In order to protect the Buyer's data from illegal disclosure, upon
receiving the Buyer's request for providing data or exercising other
Buyer's rights, we will have to verify the Buyer's identity. For this
purpose, we may ask the Buyer to provide current data mentioned in
the Buyer's registration form or other Data Entry (for example, name,
e-mail address or phone number), then we will compare whether the
data provided by the Buyer matches the relevant data. When performing
this check, we may also send a control notification to the contact
specified in the registration form (in the form of a text message or
e-mail). If the verification procedure will be unsuccessful (for
example, the data provided by the Buyer in the questionnaire will not
match the data specified in the registration form or the Buyer will
not complete the authorization after the sent text message or e-mail
notification), we will be forced to establish that the Buyer is not
the subject of the requested data and will be forced to reject the
data submitted by the Buyer a request.
17.2 Upon receiving the
Buyer's request for the exercise of any of the Buyer's rights and
successfully performing the inspection procedure indicated above, we
undertake without reason immediately, but in any case no later than
within one month from the receipt of the Buyer's request and the end
of the inspection procedure, to provide the Buyer with information
about the actions we performed in accordance with with the request
submitted by the Buyer. Considering the complexity and number of
requests, we have the right to extend the period of one month for
another two months, informing the Buyer about this by the end of the
first month and indicating the reasons for such an extension.
17.3 If the Buyer's request has been submitted by electronic means, we
will also provide the answer by electronic means, except in cases
where this will not be possible (for example, due to the large amount
of information) or if the Buyer asks to be answered in a different
way. We will refuse to satisfy the Buyer's request with a motivated
answer, if the legal acts are foundcircumstances, informing the Buyer
about it in writing.
18 Methods
of communication of the online store LFbra.com
18.1 You can contact us for all data processing issues
- via
electronic mail:info@lfmarket.eu;
-
mail address:Ezermalas
iela 9A, Liepāja, LV-3401.
18.2 We use various security technologies and procedures to protect
Buyers' personal data from unlawful access, use or disclosure. Our
suppliers are carefully selected, and we require them to use
appropriate means to protect Buyers' confidentiality and ensure the
safety of Buyers' personal information. However, if the Buyer uses
the Internet or mobile communications to transfer information, we
cannot guarantee the security of the data during the transfer
process, so any transfer of information in the ways indicated to us
is carried out at the Buyer's own risk.
19 Longer
data storage
19.1At the end of the period for processing and storing the Buyer's
data specified in this Policy, we will destroy the Buyer's data, but
in the cases indicated in the Policy, we will reliably and
irreversibly anonymize it as soon as possible, within a reasonable
and justified period necessary for such actions.
19.2 Longer
storage of the Buyer's personal data than specifically specified in
this Policy can be implemented only if:
a) it is necessary for us
to be able to defend ourselves against claims, claims or demands and
to be able to exercise our rights;
b) there are reasonable
suspicions of illegal conduct, as an investigation is being
conducted;
c) The buyer's data is necessary for the proper
handling of a dispute, complaint;
d) in the presence of other
legal grounds.
20 Cookies
20.1 A cookie is a small string of text sent by a web server to a client
(usually a web browser) and stored on the user's computer as a
regular file. With its help, the server can identify and remember the
user by checking the cookie sent by the client.
20.2 We use
cookies (this is a small information file that is sent to the Buyer's
computer or other device (for example, a mobile phone) when visiting
our website and is stored in the Buyer's browser). A cookie is sent
to the Buyer's computer or other device with the purpose of saving
data so that we can recognize the Buyer as a user of the Services
when he visits our website. With the help of cookies, we can also
link the Buyer's purchase history, other data collected during the
use of the Services, with the Buyer's browsing on the Internet. The
information obtained with the help of cookies allows the Buyer to
providemore convenient browsing, provide special offers and learn
more about the behavior of our website users, analyze trends and
improve both the website and Customer service.
20.3 Our website
also uses third-party cookies. They are used to create a browsing
history of each visitor with the aim of showing advertising targeted
to the relevant Buyer and providing the best experience when visiting
our website. If the Buyer's browser allows third-party cookies to be
set, our chosen partner will have the option to set its own cookies
in the Buyer's browser.
20.4 The LFbra.com online store uses
both essential cookies (ensuring the operation of the website or
facilitating the use of the website), such as filtering settings or a
sign-in reminder, as well as analytical cookies. The LFbra.com online store uses Google Analytics cookies. They are registered when
the LFbra.com online store uses Google Analytics – a web analysis
service offered by Google (hereinafter - Google), which helps analyze
how the LFbra.com website is used. The aforementioned analytics
cookies allow us to determine and count the number of visitors and to
see how visitors move around the website while they are using it.
This information can thus be used for profiling purposes. All of this
helps us improve the site, for example by ensuring that users find
what they are looking for easily. The information received in the
cookie about the use of this website is standard information about
the user's settings and is transmitted and stored by Google as
anonymous information about the visitor's activities. The LFbra.com online store will not use and will not allow any third party to use a
statistical analysis tool to track or collect any information that
allows the identification of visitors to this website. Google may
transfer the information collected by Google Analytics to third
parties as required by law or if these third parties process the
information on Google's behalf. In accordance with the terms and
conditions of the Google Analytics service, Google does not associate
the Buyer's IP address with any other information held by Google.
20.5 You can find information on how cookies can be deleted from your
computer here (https://www.aboutcookies.org/). We inform you that
deleting cookies can negatively affect the use of the LFbra.com online store.
Effective from 10.20.2023.